We’re taking the EU General Data Protection Regulations very seriously. How Remindee helps you achieve GDPR compliance: 1. Any visitor to your site who is presented with a Remindee popup, can only submit their personal information by intentionally taking the action
1. Log in to your account 2. Click on the “billing” icon, in the left side menu 3. Check the invoices list If you don’t find the payment you’re looking for OR if it doesn’t appear as “paid”, it means that your payment
We use a secure system which is called Stripe. Stripe is a solution used by more than 100,000 businesses, that allows credit card transactions safely online. For more information, please visit https://stripe.com.
According to EU laws and regulations VAT can be waived in the following two cases: – Your company is located outside of the EU – Your company is located within the EU and you provided your EU VAT number before
If your payment is declined, this is typically due to insufficient funds or an expired card. First check with your bank to be sure you have sufficient funds and your card is active. If all the details are correct and your
If you want to delete your Remindee account, you can follow the next steps. We’re sorry to see you go 1. Log in to your account 2. Click on your Firstname on the top right corner of the page, then on “User
How to change your credit card 1. Log in to your account 2. Click on the “plan” icon, in the left side menu 3. Click on the “update card” button 4. Enter your new credit card information and save it That’s it, the new
How to change your password or email 1. Log in to your account 2. Click on your Firstname on the top right corner of the page, then on “user settings” in the menu 3. If you want to change your email, just type
Currently, we don’t offer multi-user account. But you can manage each of your website independently.